TERMS AND CONDITIONS

1. INTRODUCTION

Welcome to www.onyxhues.store ("Website"). This website is owned and operated by Onyxhues ("we", "us", "our"). By accessing, browsing, or shopping on this Website, you agree to comply with and be bound by these Terms & Conditions ("Terms"). Please read them carefully before using our services.

2. ELIGIBILITY TO USE THE WEBSITE

  • You must be at least 18 years of age or legally capable of entering into a binding contract under the Indian Contract Act, 1872.

  • Persons who are incompetent to contract, including undischarged insolvents, are not eligible to use this Website.

  • Onyxhues reserves the right to terminate access if it is discovered that the user does not meet eligibility requirements.

3. USE OF THE WEBSITE

  • You agree to use this Website only for lawful purposes.

  • You shall not use our products or services for any illegal or unauthorized purpose.

  • Any misuse, hacking attempts, or interference with Website functionality is strictly prohibited.

4. ACCOUNT & MEMBERSHIP

  • Creating an account is optional; you may shop as a guest.

  • If you create an account, you agree to provide accurate, current, and complete information.

  • Onyxhues reserves the right to suspend or terminate accounts at its sole discretion without prior notice.

5. PRODUCT INFORMATION & AVAILABILITY

  • We strive to display product details, descriptions, and colors as accurately as possible. However, variations may occur due to screen and lighting differences.

  • Product availability, descriptions, and pricing are subject to change without notice.

  • Onyxhues reserves the right to limit quantities or discontinue any product at any time.

6. ORDERS & PAYMENTS

  • By placing an order, you agree that the information provided is accurate and complete.

  • All orders are subject to acceptance and availability.

  • Payments must be completed at checkout using our authorized payment partners.

  • Once an order is placed, it cannot be modified or cancelled.

7. SHIPPING & DELIVERY

  • Onyxhues ships only within India. International shipping is not available.

  • Orders are processed and dispatched within 24 hours, subject to availability and payment verification.

  • Delivery typically takes 3–8 business days, depending on the delivery zone.

  • Onyxhues is not responsible for delays caused by courier partners or unforeseen circumstances.

8. RETURNS & REFUNDS

  • Returns are accepted only in cases of damaged, defective, or incorrect products.

  • Refunds, once approved, will be processed within 7–14 business days, depending on bank processing timelines.

  • Please refer to our Shipping & Returns Policy for complete details.

9. INTELLECTUAL PROPERTY

  • All content on this Website, including designs, logos, graphics, text, and images, is the exclusive property of Onyxhues.

  • No content may be copied, reproduced, distributed, or used without prior written permission.

10. USER SUBMISSIONS & FEEDBACK

  • Any reviews, comments, suggestions, or feedback submitted to Onyxhues shall become our property.

  • We reserve the right to use, reproduce, or display such content for marketing or operational purposes.

  • Users agree not to submit unlawful, abusive, defamatory, or misleading content.

11. LIMITATION OF LIABILITY

  • Onyxhues shall not be liable for any indirect, incidental, or consequential damages arising from the use of this Website or products purchased.

  • Our maximum liability shall not exceed the amount paid for the product.

12. CHANGES TO TERMS

  • We reserve the right to update or modify these Terms at any time without prior notice.

  • Continued use of the Website constitutes acceptance of the revised Terms.

13. GOVERNING LAW

These Terms shall be governed and construed in accordance with the laws of India.

14. CONTACT INFORMATION

For any questions regarding these Terms:

Email: contact@onyxhues.store